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AI visibility — Energy / telecom: the 12 questions your clients ask ChatGPT

When someone looks for energy / telecom, they no longer always type it into Google: they ask ChatGPT, Gemini, Perplexity or Claude — and the answer is not ten links, it is a few names. Here are the 12 reference questions for this industry, the same for every brand, so that scores are comparable. In RadarIA, a brand follows up to 15 questions, editable, asked every day.

The 12 reference questions

Written the way a buyer types them: best, comparison, budget, reviews, alternative, specific use case, local, beginner, scams, how to choose. No year, no brand — the questions are fixed, not the answers.

  1. What is the best electricity provider for lowering my bill?
  2. How do I choose an energy supplier between a fixed and a variable tariff?
  3. Fibre or home 5G: how do they compare for a reliable internet connection?
  4. What budget should I plan per month for a mobile plan with plenty of data?
  5. How can I tell if a telecom operator is reliable when there's an outage or dispute?
  6. What is an alternative to my current provider that costs less with no lock-in contract?
  7. Which supplier offers green electricity or a plan suited to solar panels?
  8. Which operator has the best fibre and mobile coverage?
  9. I've just moved in: how do I choose my first electricity and internet contracts?
  10. What pushy sales tactics and scams from energy suppliers should I avoid?
  11. Which operator offers business plans for a small company or shop?
  12. Which gas and electricity supplier has the best customer service?

Is a brand in this industry being cited?

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How RadarIA measures

Each question is asked to the four AIs through their official APIs; we record who is cited and at which rank; an AI that is down counts as absent, never as “not cited”. The full method is published. Read the methodology

Frequently asked questions

Why the same questions for every brand in an industry?

Because a score is only comparable when the protocol is identical. Two brands measured on different questions cannot be compared; with a reference set, an agency can tell its client where it stands against its market.

Are the questions adapted to my country?

Yes: the location is inserted into the local questions (“in Lyon”, “in Morocco”, “in Belgium”), and the set exists in French, English, Spanish and Arabic.

Can I add my own questions?

Yes. The reference set is a base; in RadarIA you add or edit a brand’s questions, up to 15 per brand, and those are the ones measured every day.

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